Application
This unit may apply to community service work in security contexts |
Prerequisites
Not Applicable
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Support client induction and integration | 1.1 Establish processes for resolving issues between workers, client and other residents 1.2 Explain expectations of client while in facility 1.3 Explain rules and consequences for behaviour to client 1.4 Explain expectations related to personal and communal behaviour operating in facility to client |
2. Protect the safety and welfare of clients | 2.1 Evaluate options for maintenance of safety and take actions in accordance with statutory and/or organisation requirements 2.2 Establish authority of person admitting the young person 2.3 Respond to incidents so as to safeguard the young person's safety 2.4 Maintain a healthy and safe environment to minimise potential for harm 2.5 Plan supervision to minimise potential for harm 2.6 Supervise workers to promote young person's rights 2.7 Ensure all legislative requirements are met by self and those supervised |
3. Promote positive behaviour | 3.1 Communicate positive and realistic expectations of child/young person's behaviour to child 3.2 Regularly identify examples of positive behaviour and explain to child/young person 3.3 Use clear communication, suggesting positive options to encourage child/young person to cooperate 3.4 Draw attention of child/young person to positive aspects of their behaviour |
4. Encourage participation in programs | 4.1 Assess specific needs of clients and match to existing programs 4.2 Employ appropriate communication techniques to engage young client to address specific needs, including those relating to: culture disability development gender 4.3 Encourage and support child/young person to participate in all programs, especially those addressing offending behaviour 4.4 Undertake appropriate work to ensure a thorough knowledge of content, purpose and access protocols of existing programs 4.5 Provide relevant information to client as appropriate |
Required Skills
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge: The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of: Dynamics of adolescent offending Dynamics of young offender's significant others Understanding adolescent clients and their special needs as individuals and as part of a group Identifying and implementing procedures used in a critical incident and/or situation, within relevant policy, procedures and legislation Behaviour management models, theories and techniques Security and safety procedures and policies |
Essential skills: It is critical that the candidate demonstrate the ability to: Maintain physical and emotional security and safety Interact with clients in appropriate ways Manage critical incidents and/or situations Maintain and use security systems Apply knowledge of organisation and legislative requirements Use typical processes listed in the Range Statement In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to: Identify, interpret and adapt behaviour management theories, models and techniques Promote relapse prevention strategies and non-offending behaviour Demonstrate and apply understanding of particular issues of significant others of young offenders Communicate effectively with clients, families and members of justice system Utilise age appropriate behaviours and language Operate all relevant security equipment Demonstrate application of skills in: conflict management role modelling engaging involuntary clients engaging significant others first aid observation and assessing of behaviour Maintain documentation as required, including effective use of relevant information technology in line with work health and safety (WHS) guidelines |
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. | |
Critical aspects for assessment and evidence required to demonstrate this unit of competency: | The individual being assessed must provide evidence of specified essential knowledge as well as skills This unit of competence must be assessed in the workplace and under the normal range of workplace conditions Consistency in performance should be demonstrated across the range of supervisory activities the worker is expected to undertake |
Access and equity considerations: | All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work All workers should develop their ability to work in a culturally diverse environment In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities |
Context of and specific resources for assessment: | This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged Resource requirements for assessment include access to: an appropriate workplace or an environment capable of accurately simulating the workplace for assessment purposes |
Method of assessment: | In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons |
Range Statement
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. | |
The contexts for provision supervision and security include: | Within a detention facility Of clients, staff and physical environment |
Provision of supervision and security will be carried out within requirements established by: | Court orders A range of legislation including social justice, equity and access, workplace health and safety and security Organisation policy and procedures Relevant program standards International conventions relating to the rights of children and young persons |
Admitting people to facility includes: | Defining terms of custody with client, explaining terms of order to client and significant others in ways which are clear and age and culturally appropriate |
Integration into residential setting includes: | Establishing processes for resolving issues between workers, client and other residents Explaining expectations of client while in facility Explaining rules and consequences for behaviour to client Ideology relating personal and communal behaviour operating in facility is explained to client |
Security involves: | Physical safety of people and providing a sense of well being and maximum care and protection to clients and staff |
Maintain a healthy and safe environmentinvolves monitoring physical security systems such as: | Perimeter fence Buildings Locks Alarm systems Camera surveillance Radio/intercom systems |
Contributing to reintegration of client back into community including: | Providing information about services, programs and financial supports that client can access Utilising networks to provide client with access to opportunities available in community |
Sectors
Not Applicable
Employability Skills
This unit contains Employability Skills |
Licensing Information
Not Applicable